At Luxome, we value transparency and are committed to providing honest and accurate reviews to help customers make informed decisions or understand general consensus. Our process for publishing online reviews adheres to the guidelines set forth by the Federal Trade Commission (FTC), and are outlined as follows:

1. Review Collection

• Reviews are collected from customers who have purchased and used our products, or recipients of those who have used our products.
• Customers may submit reviews voluntarily and are not required to provide feedback as a condition of purchase.

2. Review Moderation

• All submitted reviews are subject to moderation to ensure compliance with our guidelines. Reviews that contain offensive language, personal attacks, or irrelevant content may be rejected.
• We do not alter or edit the content of customer reviews, except to correct minor grammatical or typographical errors without changing the meaning. We do not post fake reviews or remove negative reviews to create a misleading impression of our products or services.
• All reviews, whether positive or negative, are published unless they violate our moderation guidelines.
• Reviews can be modified after submission only by the original poster, and only in instances where the circumstances surrounding the review was originally incorrect or has changed given current circumstances or context.

By maintaining these practices, we aim to provide a trusted platform for customer feedback while complying with FTC regulations, which can also be found at https://www.ftc.gov.

For questions about our review policies, please contact us at support@luxome.com.